Haybajee Privacy Policy — Your Data Is Completely Safe With Us

Haybajee ("we", "us", "our") takes your privacy very seriously. This Privacy Policy ("Policy") describes what data we collect, how we use it, and how we keep it secure when you use Haybajee's website, mobile app, or any of our other services.

By using any Haybajee service, you are considered to have accepted this privacy policy. Please read it carefully before using the platform. If you have any questions, feel free to contact us.

This policy applies to all users in Bangladesh and every other region where Haybajee operates. It forms an integral part of our Terms & Conditions.

Haybajee collects two types of data — information you provide directly (active data) and information collected automatically through your use of the platform (passive data).

Directly Provided Information

Automatically Collected Data

• Device information — device type, operating system, browser version.
• Usage data — pages visited, time spent, and buttons clicked.
• Log data — IP address, login time, logout time.
• Location data — approximate geographic location (country/city level only, not precise GPS).
• Cookie and tracking data — details are discussed in the cookie section below.

Haybajee collects your data for specific, legitimate purposes. Each purpose is clearly outlined below.

• Account Management: Your data is needed to create, verify, and secure your account.
• Payment Processing: Your financial information is used to process deposits and withdrawals securely.
• Service Improvement: Usage data is analyzed to improve the app and website experience.
• Customer Support: Your contact information is used to resolve issues and respond to your queries.
• Security & Fraud Prevention: Log data is analyzed to detect and prevent suspicious activity.
• Legal Obligations: Data retention is required to comply with anti-money laundering laws and KYC regulations.
• Personalized Experience: Your data is used to send you bonus offers and notifications tailored to your preferences.
• Responsible Gaming: Betting patterns are analyzed to provide guidance and support where needed.

Haybajee uses industry-leading technology to keep your data secure. Our server infrastructure undergoes regular security audits.

Technical Security Measures

• 256-bit TLS/SSL encryption is active on all data transmissions.
• Passwords are never stored in plain text — only bcrypt hashes are saved.
• Payment data is handled in compliance with PCI-DSS standards.
• Firewall, intrusion detection, and 24/7 server monitoring are all active.
• Staff access to data is strictly limited on a need-to-know basis.

Data Retention Period

Haybajee retains data based on legal requirements and business purposes. Even after an account is closed, certain information may be retained for 5–7 years due to legal obligations. Once the retention period ends, data is securely deleted.

Haybajee does not sell or rent your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: Minimal data is shared with mobile banking and banking partners solely to process deposits and withdrawals.
• KYC verification services: Licensed third-party services may be used for identity verification purposes.
• Regulatory Authority: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
• Fraud Prevention: Limited data may be shared with other licensed operators to combat organized fraud.
• Business Transfer: Users will be notified in advance of any acquisition or merger involving Haybajee.

Haybajee's website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly.

You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may affect the platform's functionality.

Haybajee believes you have full rights over your own data. You can exercise the following rights at any time:

To exercise these rights, please support@haybajee.appto send us an email. We typically respond within 30 days.

Haybajee strictly does not collect or process personal data from anyone under the age of 18. This is both a legal obligation and an ethical commitment.

• Age verification is active during the registration process.
• Any data found to belong to a minor will be deleted immediately upon discovery.
• We recommend using parental controls on shared family devices.

If you discover that your child or an underage family member is using haybajee, please contact us immediately. We will act promptly.

Haybajee is not responsible for the privacy practices of any third-party websites linked from the platform. Each third-party site operates under its own privacy policy.

Haybajee reserves the right to update this privacy policy as needed. Changes may be made in response to developments in technology, law, or business operations.

• You will be notified via email or in-app notification before any significant changes take effect.
• The date of each update will be noted at the top of the page under the "Last Updated" section.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request.

Check back on this page regularly to stay informed of any changes. Our goal is always to be fully transparent with you.

If you have any questions, comments, or requests regarding this privacy policy, please contact us directly. Our data protection team is always ready to assist you.