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Haybajee FAQ — All Your Questions Answered

Find answers to any questions you have about registration, login, betting, payments, and bonuses.

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Account & Registration

To register, you'll need an active Bangladeshi mobile number, an email address, your full name, and date of birth. You must be at least 18 years old. The entire process takes under 2 minutes.

No. Under Haybajee's policy, each person is allowed only one account. Creating multiple accounts may result in all of them being suspended and any balances being forfeited.

Click the "Forgot Password?" button on the login page. An OTP will be sent to your registered mobile number or email. Verify with that OTP and set a new password. The whole process takes under 5 minutes.

To verify your account, upload a photo of your National ID (NID) or passport. Go to Profile Settings, click the "Verify" button, and submit your document. Verification is typically completed within 24 hours.

Yes. You can temporarily or permanently close your account at any time. Contact our support team or Responsible Gaming Use the self-exclusion option on the page.

Betting

Haybajee offers betting across 30+ sports categories including cricket, football, kabaddi, tennis, badminton, basketball, and volleyball, as well as eSports and virtual sports.

Live betting means placing bets in real time while a match is in progress. Odds change every moment, and you can bet at any point during the game. On the betting page, Head there and click the "Live" tab to see all ongoing matches.

The minimum bet on Haybajee is just ৳10 BDT — one of the lowest among betting platforms in Bangladesh, so bettors of all levels can get in on the action. The maximum limit varies depending on the bet type and event.

Once placed, bets generally cannot be cancelled. However, in certain situations — such as a match being called off or ending before the scheduled time — Haybajee will automatically refund your bet.

Odds for All Upcoming & Live Matches On the Match Odds page you'll find real-time odds, match schedules, and detailed statistics across various sports.

Payments & Transactions

Haybajee accepts deposits via Mobile Pay, Nagad, Rocket, bank transfer, and Visa/Mastercard. Bangladeshi mobile banking (Mobile Pay/Nagad) is the fastest option, with deposits typically processed within 1–5 minutes.

The minimum deposit on Haybajee is just ৳50 BDT, easily topped up through any mobile banking method.

Mobile Pay and Nagad transfers typically arrive within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. VIP members receive priority processing.

First, wait 15–30 minutes — delays can sometimes occur due to server load. If the issue persists, contact the support team with your transaction ID. Most cases are resolved within 2–4 hours.

Standard members can withdraw up to ৳50,000 BDT per day. Verified (KYC-completed) accounts have a higher limit. VIP members enjoy separate, elevated withdrawal limits.

Bonuses & Promotions

After registering, your welcome bonus will be credited automatically once you make your first deposit. For full terms and details, Bonus Page View.

To withdraw bonus funds, you must meet the applicable wagering requirements — this typically means placing bets totalling a set multiple of the bonus amount. Each bonus has its own terms and conditions — On the Bonus page View details.

Yes! Through Haybajee's referral program, both you and your friend receive a bonus when they sign up using your link. You'll find your referral link in your profile. The bonus is credited as soon as your friend makes their first deposit.

Place a set amount in bets each week or month and get a portion of your losses back as cashback. Cashback rates and terms On the promotions page, View.

Security

Yes. Haybajee uses 256-bit SSL encryption. Your password is stored in hashed form, and your personal information is never shared with any third party. Privacy Policy Read more to find out.

Go to Profile Settings and click the "Security" tab. Enable the "Two-Step Verification" option. From then on, you'll receive an OTP on your mobile each time you log in — just enter it to access your account.

Change your password immediately and log out of all active sessions, then notify the support team. Haybajee's security team will investigate and take action promptly.

Mobile App

App Page You'll find download links for both Android and iOS. You can also search "Haybajee" on the Google Play Store or App Store.

No. You can log in to both the app and the website using the same account. Your balance, betting history, and all data stay in sync.

First, close the app and reopen it. If that doesn't work, clear the cache or uninstall and reinstall the app. Also make sure your internet connection is stable.

VIP Program

VIP points are earned automatically as you bet regularly. Once you reach a set points threshold, you move up to the next VIP tier. For more details, VIP Page View.

VIP members receive: a personal account manager, priority withdrawals, higher cashback rates, exclusive bonus offers, a special birthday gift, and invitations to exclusive events.

Accumulated VIP points can be converted to bonus balance or redeemed for exclusive rewards. Go to the "Points" section in your profile to redeem.

To register, you'll need an active Bangladeshi mobile number, an email address, your full name, and date of birth. You must be at least 18 years old.

No. Under Haybajee's policy, each person is allowed only one account.

Click the "Forgot Password?" button on the login page. Verify your identity with an OTP, then set a new password.

Go to Profile Settings, click the "Verify" button, and upload a photo of your NID or passport. Verification is usually completed within 24 hours.

Yes. Please contact our support team or Responsible Gaming Use the self-exclusion option on the page.

You can bet on cricket, football, kabaddi, tennis, badminton, and more — covering 30+ sports categories.

Live betting means placing bets in real time while a match is in progress. On the betting page, Click the "Live" tab.

The minimum bet amount on Haybajee is just ৳10 BDT.

Once a bet is placed, it generally cannot be cancelled. However, if a match is called off, a refund is processed automatically.

On the Match Odds page View real-time odds for all upcoming and live matches.

Deposits can be made via Mobile Pay, Nagad, Rocket, bank transfer, and Visa/Mastercard.

The minimum deposit on Haybajee is just ৳50 BDT.

Withdrawals to Mobile Pay and Nagad typically arrive within 15 minutes to 1 hour.

First, wait 30 minutes. If the issue still isn't resolved, contact the support team with your transaction ID.

Standard members can withdraw up to ৳50,000 BDT per day. Verified accounts have a higher limit.

Your welcome bonus is credited automatically when you make your first deposit after registering. Details On the Bonus page View.

You'll need to meet specific wagering requirements. Each bonus comes with its own terms — On the Bonus page View details.

Yes! Through our referral program, both you and your friend receive a bonus when they sign up.

When you place a qualifying bet, a portion of any losses is returned to you as cashback. On the promotions page, View details.

Yes. 256-bit SSL encryption is in place. Privacy Policy Read.

Go to the "Security" tab in your profile settings to enable 2FA.

Change your password immediately, log out of all sessions, and contact the support team.

App Page you'll find download links for both Android and iOS.

No. You can log in to both the app and the website using the same account.

Close the app and reopen it. If that doesn't help, clear the cache or uninstall and reinstall the app.

VIP points are earned automatically the more you bet. VIP Page View.

Enjoy a personal account manager, priority withdrawals, higher cashback rates, and exclusive bonus offers.

Go to the "Points" section in your profile to convert to bonus balance or redeem for exclusive rewards.
Why Haybajee

Choose the best betting experience

Every feature on Haybajee is built with Bangladeshi bettors in mind.

⚡

Instant Login

Log in to your account in seconds using your mobile number or email. Fast, simple, and hassle-free.

💳

Easy Payments

Deposit and withdraw using Mobile Pay, Nagad, Rocket, and all your familiar payment methods. No hidden charges.

🏏

Cricket Betting

Live bet on all major cricket matches — Bangladesh, IPL, World Cup, and more — at the best odds.

🎁

Daily Bonus

Log in to see all active bonuses and promotions — from welcome bonuses to daily cashback.

📱

Mobile App

The Haybajee app is available on both Android and iOS. Bet from anywhere, anytime.

🛡️

Fully Secure

Your account is protected around the clock with SSL encryption, 2FA, and 24/7 monitoring.

Haybajee FAQ — Complete Guide

Haybajee is one of Bangladesh's most popular online betting platforms, with hundreds of thousands of users betting on cricket, football, and more every day. This FAQ page is designed to give you clear, complete answers to the questions we hear most often.

New users most often ask about what's needed to register, how to make a deposit, and how to claim a bonus. Returning users typically want help with password resets, withdrawal issues, or VIP benefits. All of these are covered in the sections above.

Registration & Account Management

Signing up on Haybajee is quick and straightforward. All you need is your mobile number, email address, and some basic details — registration takes just 2 minutes. Keep in mind that each mobile number can only be linked to one account. For large withdrawals, complete KYC verification to keep your account secure.

Payment Issues

If you run into a deposit or withdrawal issue, note down the transaction ID first — you'll find it in the confirmation message from your Mobile Pay or Nagad app. Sharing this ID when you contact support helps resolve issues faster. Haybajee's payment system is generally very reliable, though occasional delays can occur due to bank or mobile operator server issues.

Learn About Bonuses & Promotions

Haybajee offers a range of bonuses — welcome bonus, daily cashback, referral bonus, and deposit match bonus. Each bonus has its own validity period and conditions. Bonus funds cannot be withdrawn directly; they must be wagered a set number of times before converting to real balance. This is standard practice across all betting platforms.

Important: Haybajee will never ask for your password or OTP via SMS or email. If anyone requests your password claiming to be from Haybajee, it's phishing — report it to support immediately.

Live Betting & Match Odds

Live betting is the most popular feature among Haybajee users in Bangladesh. Odds update in real time throughout the match, and you can place bets at any moment. In cricket, fresh betting options open up after every over, wicket, or boundary. That live-action thrill is what sets Haybajee apart.

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Haybajee believes in responsible gaming. Play, but know your limits. To learn more, Responsible Gaming View the page. For 18+ only.

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